Cancellation Policy

What if I change my mind? Is there a cancellation policy?

Public Training, Seminars, Webcasts, User Groups & Conferences:

You can reschedule for another location or substitute a co-worker without penalty as long as the substitute has similar or more advanced IDEA data analysis skills. Rescheduling must be for an event within 12 months of the original event date. Otherwise the cancellation penalties below will apply.

Cancellations with a request for refund must be made in writing before the event start date. Any written cancellation request received more than 10 days before the event start date will be subject to a US $50 processing fee. If the event fee is less than $50, then no refund is available. A written cancellation request received less than 10 days before the start date will be subject to a US $250 non-refundable service charge. No refunds will be given for confirmed registrations not cancelled by the event start date. All requests for refunds will be processed within 30 days following the program.

If for any reason Audimation Services must cancel an event, then no fee will be assessed.